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Microsoft Surface Warranty & Protection Plans (EHS+)

Manufacturer: Microsoft
Maximize your Surface investments by protecting your devices with extended coverage and services that help you with every stage of support you might need for your Surface devices, from deployment to replacement.
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Warranty Information

For your peace of mind, every Surface comes with a minimum of 1-year Microsoft Hardware Limited Warranty. Your warranty coverage includes mechanical breakdown, technical support (90 days of software and one year of hardware support), and prepaid return shipment. Your Surface protection starts on the day of purchase. To maximise the life of your Surface investment, you can extend and expand coverage by choosing a plan that fits your needs and your expected lifecycle on your device.

Microsoft Protection Plans go beyond your Surface hardware warranty

Maximise the lifecycle of your Surface devices with extended coverage and services. Get support that empowers your organisation to hit the ground running when you deploy Surface devices. Save money and resources while minimising disruptions to productivity.

  • Our warranty and protection plans include coverage for Mechanical breakdown, protecting your devices against unintended mechanical failure.
  • Solid State Drive (SDD) Retention means you can retain the SSD from your device during a service event, empowering you with more control over your privacy, data and security.
  • By retaining your original drive, you reduce public exposure of business information during repair. If a Surface removable SSD is tampered with, the device will shut off power through cloud security.
  • Advanced Exchange is where a replacement device is shipped to your premises before you return the defective device. Not available in every country.
  • Receive replacement components to self-repair your original device.
  • Use our Next Business Day replacement service.
Picture of Surface Pro 10 Extended Hardware Service Plus - 3 Year
Surface Pro 10 Extended Hardware Service Plus - 3 Year
Purchase only with Surface Pro 10
SKU: MSNRR00447
Manufacturer part number: NRR-00447
Estimated Time To Deliver: 3-5 Business days
Picture of Surface Pro 10 Extended Hardware Service Plus - 4 Year
Surface Pro 10 Extended Hardware Service Plus - 4 Year
Purchase only with Surface Pro 10
SKU: MSNRS00447
Manufacturer part number: NRS-00447
Estimated Time To Deliver: 3-5 Business days
Picture of Surface Laptop 6 Extended Hardware Service Plus - 3 Year
Surface Laptop 6 Extended Hardware Service Plus - 3 Year
Purchase only with Surface Laptop 6
SKU: MSNRR00474
Manufacturer part number: NRR-00474
Estimated Time To Deliver: 3-5 Business days
Picture of Surface Laptop 6 Extended Hardware Service Plus - 4 Year
Surface Laptop 6 Extended Hardware Service Plus - 4 Year
Purchase only with Surface Laptop 6
SKU: MSNRS00474
Manufacturer part number: NRS-00474
Estimated Time To Deliver: 3-5 Business days
Picture of Surface Laptop Go 3 Extended Hardware Service Plus 3 Year
Surface Laptop Go 3 Extended Hardware Service Plus 3 Year
Purchase only with Surface Laptop Go 3
SKU: MSNRR00344
Manufacturer part number: NRR-00344
Picture of Surface Laptop Go 3 Extended Hardware Service Plus 4 year
Surface Laptop Go 3 Extended Hardware Service Plus 4 year
Purchase only with Surface Laptop Go 3
SKU: MSNRS00344
Manufacturer part number: NRS-00344
Picture of Surface Go 4 Extended Hardware Service Plus 3 Year
Surface Go 4 Extended Hardware Service Plus 3 Year
Purchase only with Surface Go 4
SKU: MSNRR00343
Manufacturer part number: NRR-00343
Picture of Surface Go 4 Extended Hardware Service Plus 4 Year
Surface Go 4 Extended Hardware Service Plus 4 Year
Purchase only with Surface Go 4
SKU: MSNRS00341
Manufacturer part number: NRS-00341
Picture of Surface Laptop Studio 2 Extended Hardware Service Plus 3 Year
Surface Laptop Studio 2 Extended Hardware Service Plus 3 Year
Purchase only with Surface Laptop Studio 2
SKU: MSNRR00345
Manufacturer part number: NRR-00345
Picture of Surface Laptop Studio 2 Extended Hardware Service Plus 4 Year
Surface Laptop Studio 2 Extended Hardware Service Plus 4 Year
Purchase only with Surface Laptop Studio 2
SKU: MSNRS00345
Manufacturer part number: NRS-00345
Picture of Surface Studio Extended Hardware Service Plus 3 Year
Surface Studio Extended Hardware Service Plus 3 Year
Purchase only with Surface Studio
SKU: MSNRR00173
Manufacturer part number: NRR-00173
Picture of Surface Studio Extended Hardware Service Plus 4 Year
Surface Studio Extended Hardware Service Plus 4 Year
Purchase only with Surface Studio
SKU: MSNRS00173
Manufacturer part number: NRS-00173
Picture of Surface Pro Extended Hardware Service Plus 3 Year
Surface Pro Extended Hardware Service Plus 3 Year
Purchase only with Surface Pro 9 and earlier
SKU: MSNRR00167
Manufacturer part number: NRR-00167
Picture of Surface Pro Extended Hardware Service Plus 4 Year
Surface Pro Extended Hardware Service Plus 4 Year
Purchase only with Surface Pro 9 and earlier
SKU: MSNRS00167
Manufacturer part number: NRS-00167
Picture of Surface Laptop 5 Extended Hardware Service Plus 3 Year
Surface Laptop 5 Extended Hardware Service Plus 3 Year
Purchase only with Surface Laptop 5
SKU: MSNRR-00169
Manufacturer part number: NRR-00169
Picture of Surface Laptop 5 Extended Hardware Service Plus 4 Year
Surface Laptop 5 Extended Hardware Service Plus 4 Year
Purchase only with Surface Laptop 5
SKU: MSNRS00169
Manufacturer part number: NRS-00169