Microsoft Surface Warranty & Protection Plans (EHS+)

For your peace of mind, every Surface comes with a minimum of 1-year Microsoft Hardware Limited Warranty. Your warranty coverage includes mechanical breakdown, technical support (90 days of software and one year of hardware support), and prepaid return shipment. Your Surface protection starts on the day of purchase. To maximise the life of your Surface investment, you can extend and expand coverage by choosing a plan that fits your needs and your expected lifecycle on your device.

Maximise the lifecycle of your Surface devices with extended coverage and services. Get support that empowers your organisation to hit the ground running when you deploy Surface devices. Save money and resources while minimising disruptions to productivity.

• Our warranty and protection plans include coverage for Mechanical breakdown, protecting your devices against unintended mechanical failure.
• Solid State Drive (SDD) Retention means you can retain the SSD from your device during a service event, empowering you with more control over your privacy, data and security.
• By retaining your original drive, you reduce public exposure of business information during repair. If a Surface removable SSD is tampered with, the device will shut off power through cloud security.
• Advanced Exchange is where a replacement device is shipped to your premises before you return the defective device. Not available in every country.
• Receive replacement components to self-repair your original device.
• Use our Next Business Day replacement service.